Challenging Conversation Coming Up? Ask These 2 Questions

As leaders we need to get results while maintaining relationships, especially when we need to have a challenging conversation. To achieve both, answer two questions before you begin:  

1.       What is the specific business result I need?

2.       How do I want this person to feel as they leave this conversation?

Answering these two questions can help you go into the conversation with both a clear goal and the appropriate tone.